Développement CRM à Montréal

We name one object the same way on the site, in Shopify or the CMS, in the pipeline, and on the page Google can cite. Deal, ticket, subscription, booking, SAP sales order — pick one. Law 25 is a field and a retention rule, not a PDF in legal.

If the team lives in Salesforce, HubSpot, Dynamics, Zoho, or Pipedrive, we connect the site and the shop to it. Custom PHP desks exist when the SaaS is the bottleneck. We do not migrate you to a logo we prefer.

Sales Cloud, Service Cloud, Experience Cloud, CPQ en première tranche qui matche le devis de l’appel. Vous gardez l’org. Nous ne vendons pas de sièges Salesforce.

Pipeline Sales Hub, propriétés, les deux automatisations que les gens sautent. Formulaires Marketing Hub sur le même contact. Le portail reste le vôtre.

Sales, Customer Service, Customer Engagement. Same Entra tenant as 365 when that is already the office. Customer Insights only when we can name the source. You keep the environment.

Zoho CRM, Pipedrive, Freshsales / Freshworks, Zendesk Sell or Support, Monday.com CRM, Copper (Google Workspace), Odoo CRM when Odoo is already the ERP, SugarCRM / SuiteCRM, Bitrix24, Creatio, Oracle NetSuite CRM / CX, Attio, Close, Capsule, Intercom as the desk. Spreadsheet import if that is still the honest system of record.

SAP in the formats the landscape already speaks: S/4HANA (OData / API), ECC (IDoc, RFC, BAPI), Business One (Service Layer or DI API), SAP CX / Sales Cloud / Service Cloud, Commerce Cloud (Hybris). Middleware: Cloud Integration (CPI / BTP), PI/PO you already run, MuleSoft, Boomi, Workato, Power Automate.

Payloads: IDoc inbound/outbound, RFC/BAPI, OData, SOAP, REST, SFTP / CSV / XML batch, EDI (X12 / EDIFACT). Typical first slice: customer, material, sales order, or stock between SAP and Shopify, Woo, Magento, or the CRM. SAP licences stay on your card. We are not a greenfield S/4 programme.

The two steps after “thanks for your message”: create the record, notify the owner, stamp consent (CASL), refuse a duplicate. No 40-step Zapier sculpture. If it cannot be drawn on one page, it will not be used.

The offer on the money page, the hidden field on the form, and the Salesforce, HubSpot, or SAP material number must be the same string. AI answers that invent a product you do not sell are often a split brain between site and CRM.

The Salesforce org, HubSpot portal, Dynamics environment, SAP landscape, Shopify store, API keys. If the retainer stops, nobody should need our laptop to open a lead or a failed IDoc.

Nous nommons un objet de la même façon sur le site, dans Shopify ou le CMS, dans le pipeline et sur la page que Google peut citer. Affaire, billet, abonnement, réservation, commande SAP — choisissez-en un. La loi 25 est un champ et une règle de rétention, pas un PDF juridique.

Si l’équipe vit dans Salesforce, HubSpot, Dynamics, Zoho ou Pipedrive, nous branchons le site et la boutique dessus. Les bureaux PHP custom existent quand le SaaS est le goulot.

S/4HANA, ECC, Business One, CX — IDoc, OData, CPI/BTP, SFTP, EDI. Nous parlons le format que le paysage parle déjà.